Frequently Asked Questions
How does KugbaHost Web Hosting work?
KugbaHost Web hosting services work by maintaining stable and secure storage spaces. While our web hosts provide more than just simple data storage, it’s a core part of our functionality. KugbaHost store data on hardware called web servers, which allows for easy maintenance and access by online users.
What does domain registration mean?
Domain name registration is the act of reserving a name on the Internet for a certain period, usually one year. Once you register a domain name, the information about its owner is publicly available. The price for a domain name registration varies greatly on its extension.
What tools or software can you use to build a website?
At KugbaHost we have full stack web developers that are expert in HTML, CSS and PHP, but it all depends on what type of site you want us to build for you. Common software we use are HTML/CSS Editors, a premium version of WordPress, Joomla, WIX Pro, Dreamweaver and Bootstrap to develop responsive website.
How do I transfer my Web pages to your server?
KugbaHost is WordPress, Joomla and other softwares-friendly and offer users assistance during migration. we can easily transfer your web pages, including uploads, themes, and plugins, and your site’s database to our hosting platform. However your existing host provider should initiate the transfer.
Do you offer a money-back guarantee?
Yes! we give money back guarantee after 30 days of purchase. KugbaHost always honor it money back guarantees, it part of the company policy because we believe in the service we provide and the offer applies to all our hosting plans.
Can I host multiple domain names with my hosting account?
Absolutely. With the right type of hosting account, you can host as many websites as your particular hosting package will allow. Be sure to check with KugbaHost hosting plans before you begin hosting more than one domain.
Can I get my website listed in Google?
Certainly, once you create your site, simply post your URL to Google’s free site submission page. Note: It may take a few days to a few weeks to get listed.
Can I use my website to promote my business?
Absolutely! Hundreds of thousands of small businesses use Webs services for their websites. Whether it’s a simple business site or a full fledged online store, you can do it here. We also offer Premium Services like the ability to register a custom domain name (like yourname.com) to put a truly professional finish on your site.
Does KugbaHost offer Phone Support?
Yes! Phone support comes standard with our Pro Package. We offer email and live chat support options with our other packages, and we have a robust community forum where you can get help from the Webs community as well as KugbaHost staff members.
How do I cancel or delete my account?
You can cancel or close your website and account at any time. To do so, login to KugbaHost with your email/password combination. Your sites will be listed on your dashboard. Click the “delete site” link to delete a website. If you are logging in with a username/password combination, then login, and click on the “Site Settings” link. You will find a delete account link at the bottom right of the Site Settings page.
- Maxwell Jimissa
I have done live chat multiple times in the past few days, and have been so pleased with the service. Website management is a bit more than I imagined, but what I love about KugbaHost web Hosting services is that someone is always at the ready to help me.
- Alie Hassan Bangura
Businesses today depend on a dependable online presence. A website is a reflection of a company’s creativity and credibility. Thanks to KugbaHost.com, our sites are trouble free. They have been supportive, friendly, efficient and reasonably priced for the time that we have worked together. I would highly recommend KugbaHost.com, for any company that seeks dependability and friendly web hosting service.
- Dauda Willaims
KugbaHost has hosted our charitable foundation website for over 2 years. During this time they have been 100% reliable and we are continually impressed by their great customer support and immediate response to questions or problems. Recently Mohamed at KugbaHost redesigned our entire site. What a difference it has made! We are extremely happy with the new clean design, easy functionality and new capabilities. All this was done faster than we could keep up with our changes to content! Thank you to KugbaHost.
- Mustapha Cash
The KugbaHost guys are awesome. I had an issue with some settings within my cPanel that were affecting clients and I was able to reach a tech within minutes. No matter the time I have contacted them; they are always there to provide assistance. These guys must have coffee running thru their veins!
- George Kamanda
I have been a client of KugbaHost for few months. I do not need support often, but when I do they go above and beyond in providing tech support and offering solutions to resolve the issue. Mohamed and Sarah have been extremely helpful. I highly recommend KugbaHost