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Frequently Asked Questions

How does KugbaHost Web Hosting work?

KugbaHost Web hosting services work by maintaining stable and secure storage spaces. While our web hosts provide more than just simple data storage, it’s a core part of our functionality. KugbaHost store data on hardware called web servers, which allows for easy maintenance and access by online users.

What does domain registration mean?

Domain name registration is the act of reserving a name on the Internet for a certain period, usually one year. Once you register a domain name, the information about its owner is publicly available. The price for a domain name registration varies greatly on its extension.

What tools or software can you use to build a website?

At KugbaHost we have full stack web developers that are expert in HTML, CSS and PHP, but it all depends on what type of site you want us to build for you. Common software we use are HTML/CSS Editors, a premium version of WordPress, Joomla, WIX Pro, Dreamweaver and Bootstrap to develop responsive website.

How do I transfer my Web pages to your server?

KugbaHost is WordPress, Joomla and other softwares-friendly and offer users assistance during migration. we can easily transfer your web pages, including uploads, themes, and plugins, and your site’s database to our hosting platform. However your existing host provider should initiate the transfer.

Do you offer a money-back guarantee?

Yes! we give money back guarantee after 30 days of purchase. KugbaHost always honor it money back guarantees, it part of the company policy because we believe in the service we provide and the offer applies to all our hosting plans.

Can I host multiple domain names with my hosting account?

Absolutely. With the right type of hosting account, you can host as many websites as your particular hosting package will allow. Be sure to check with KugbaHost hosting plans  before you begin hosting more than one domain.

Can I get my website listed in Google?

Certainly, once you create your site, simply post your URL to Google’s free site submission page. Note: It may take a few days to a few weeks to get listed.

Can I use my website to promote my business?

Absolutely! Hundreds of thousands of small businesses use Webs services for their websites. Whether it’s a simple business site or a full fledged online store, you can do it here. We also offer Premium Services like the ability to register a custom domain name (like to put a truly professional finish on your site.

Does KugbaHost offer Phone Support?

Yes! Phone support comes standard with our Pro Package. We offer email and live chat support options with our other packages, and we have a robust community forum where you can get help from the Webs community as well as KugbaHost staff members.

How do I cancel or delete my account?

You can cancel or close your website and account at any time. To do so, login to KugbaHost with your email/password combination. Your sites will be listed on your dashboard. Click the “delete site” link to delete a website. If you are logging in with a username/password combination, then login, and click on the “Site Settings” link. You will find a delete account link at the bottom right of the Site Settings page.